Zaavo Games ("we," "us," "our," or "the Company") respects the privacy of its users ("you" or "your") and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, mobile application, or services ("Service").
By accessing or using Zaavo Games, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal and Sensitive Information
We may collect personal information that can identify you, as well as sensitive data such as financial or verification-related information, as permitted under applicable laws.
1.2 Types of Information
- Name, email address, phone number, and address
- Account registration details and preferences
- Financial information and bank details (if applicable)
- Uploaded documents such as bank statements
- Live selfie or verification images for identity checks
- Customer support communications (email, calls, messages)
- Device information such as OS, hardware model, IP address, and identifiers
1.2.2 AdMob and Advertising Information
This app uses AdMob to display ads. AdMob may collect device identifiers (e.g., Advertising ID) and anonymized usage information for ad personalization. No personal user data is collected by this app.
1.3 Cookies and IP Address
We use cookies and similar technologies to improve user experience, maintain sessions, and analyze platform usage. Cookies do not collect unauthorized personal information.
1.4 Email, SMS, and Phone Access
With your consent, Zaavo Games may access limited email, SMS, or phone data strictly for service-related purposes such as verification, fraud prevention, and compliance.
1.5 Biometric Data
Zaavo Games does not collect or store biometric data unless explicitly permitted by law.
2. How We Use Your Information
- To provide and manage our Services
- To verify identity and prevent fraud
- To improve platform performance and user experience
- To communicate important updates and notifications
- To comply with legal and regulatory obligations
- To enforce our Terms and Conditions
3. Disclosure of Information
3.1 Confidentiality
We do not sell or publicly disclose your personal or sensitive information.
3.2 Permitted Sharing
- When required by law or government authorities
- With trusted partners and service providers under confidentiality agreements
- During mergers, acquisitions, or business restructuring
- To protect rights, safety, and prevent fraud
4. Data Security
We use industry-standard security measures such as encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute protection.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data, subject to legal obligations.
6. Your Rights and Choices
- Access, update, or correct your information
- Request deletion of your data
- Opt out of promotional communications
- Withdraw consent where applicable
7. Third-Party Links
Our Services may contain links to third-party websites. Zaavo Games is not responsible for the privacy practices of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our Services indicates acceptance of the updated policy.
9. Contact & Grievance Officer
If you have any questions, concerns, or complaints regarding this Privacy Policy, you may contact our Grievance Officer:
Email: help@games.zaavo.in